Website Support
Ongoing website support, repairs, analysis, updates, and overall peace of mind for your website.
Trusted by Business Owners Who Rely on Their Website Daily
Real feedback from businesses that count on ongoing support to keep their websites running smoothly, securely, and professionally.
Finally, a team that actually handles everything.
We were constantly dealing with broken pages, slow load times, and plugin conflicts. Since signing up, everything just works. Anytime we need something, it gets handled quickly. Worth every dollar.
Saved us time and headaches.
Before this, we were chasing freelancers every time something broke. Now we just submit a request and it’s done. Updates, fixes, and security are completely off our plate.
Our website runs smoother than ever.
We didn’t realize how many small issues were affecting performance. After a few weeks on the support plan, our site felt faster, more stable, and much more reliable.
Feels like having an in-house team.
Instead of hiring a developer, we went with this service and honestly it’s been better than expected. Fast responses, solid work, and they understand business needs.
They catch issues before we even notice them.
The proactive monitoring alone is worth it. We’ve avoided downtime and potential problems because they stay on top of everything behind the scenes.
Peace of mind is the biggest benefit.
Knowing our site is backed up, secure, and maintained regularly takes a huge weight off. We can focus on the business instead of worrying about the website.
BRANDS WE'VE HELPED
Frequently Asked Questions
What type of website updates are covered?
The Website Care Plan includes repairs, updates and additions to your website. Here are just a few examples:
- Text changes or additions
- Image changes
- Adding new pages or landing pages
- Adding / editing products on e-commerce websites (up to 25 products per month)
- Updating or adding new forms
- Researching new features or functionality and recommending the best approach
- Scheduling blog posts
What are your usual response and resolution times?
We aim to get back to you and start work on all requests within 8 hours of submission. Complete resolution of requests depends on their size and scope:
- Small requests, such as single page change, we aim to solve within 24 hours
- Medium requests, such as multiple page changes, we aim to solve within 72 hours
- Large requests, such as multiple new page additions, can vary greatly, but we aim to solve these within 5 business days or longer if this is a larger project
